Integrated Impact Assessment – Community Equipment Loan Service (CELS): core stock review
Community Equipment Loan Service (CELS): core stock review
The proposal is to review the CELS core stock list to review what is provided to service users. As a result of this change, some items will be removed from provision, and some items will be restricted to request from certain professional groups (eg. Physio). For each individual piece of equipment the following has been taken into consideration:
- Number issued in previous year
- Equipment use (does it support hospital discharge, prevention of admission, support independent living)
- How effective is the equipment in supporting people (does it do what it is supposed to do, is it reliable and of good quality)
- Are there alternatives available that are cheaper and/or more readily recyclable.
Is the item easily available for purchase at a reasonable price
There has been no direct public involvement.
3 December 2024
Identify facilitator, Lead Officer, report writer and any partnership representative present and main stakeholder (e.g. NHS, Council)
Name | Job Title | Date of IIA training |
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Heather Mackie | Head of Service | |
Hannah Cairns | Chief AHP | |
Rhiannon Virgo | Programme Manager | February 2020 |
Kirsty Dewar | EHSCP OT Professional Lead | |
Helen Fitzgerald | EHSCP Physio Professional Lead | |
Charlotte Mackintosh | PA and note taker | |
Holly Hart | Project Manager | |
Kirstie White | East Lothian HSCP OT Lead | |
Ellie Hunter | Head of Nursing | |
Jane Tait | CNM District Nursing ELHSCP | |
Morven McClelland | EL HSCP | |
Nic Payne | CELS Service Manager | |
Emma Szadurski | ALT Service Manager | |
Sarah Sutton | Team Lead, Disabled Living Centre & Specialist OT |
Evidence | Available – detail source | Comments: what does the evidence tell you with regard to different groups who may be affected and to the environmental impacts of your proposal | |||||||||||||||||||||||||||
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Data on populations in need – where available use disaggregated data | Demographic data in relation to service users: age, gender, postcode
social-index-of-multiple-deprivation-simd-report People likely to be affected by proposal are:
Joint strategic needs assessment – Edinburgh Health & Social Care Partnership |
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Data on service uptake/access | ELMs data | Over the past 5 Year the service has supported the below number of people from East, Mid Lothian and Edinburgh.
In Edinburgh alone – figures show
Order information for October 2024:
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Data on socio-economic disadvantage e.g. low income, low wealth, material deprivation, area deprivation. | ELMs user data matched to SIMD |
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Data on equality outcomes | Not available | Not collected | |||||||||||||||||||||||||||
Research/literature evidence | Any research/evidence in relation to equipment provision and impact on independence/quality of life etc | ||||||||||||||||||||||||||||
Public/patient/client experience information | Complaints and compliments feedback action log going back to the beginning of 2023.
Customer satisfaction survey feedback |
Main Themes from professionals and from service users
Complaints – main themes are about the delivery/collection process.
Compliments –
Feedback has been gathered from our Equipment panel and CELS Steering Group which has representatives from all professional groups and all partner areas. |
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Evidence of inclusive engagement of people who use the service and involvement findings | Audit completed using a Satisfaction Survey, calling people in 2023. | ||||||||||||||||||||||||||||
Evidence of unmet need | CELS does not operate a waiting list for equipment.
CELS KPIs for Delivery and Collection: Deliveries within 7 working days:
Collections within 14 working days:
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Good practice guidelines | Equipment and adaptations: guidance on provision – gov.scot
Guidance on the Provision of Equipment and Adaptations: Executive Summary |
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Carbon emissions generated/reduced data | CELS info |
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Environmental data | Equipment recycling data | Recycling KPI = 70% recycling rate (value of equipment)
Current Performance (April – October 2024) = 61% |
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Risk from cumulative impacts | Cumulative IIA for 2024/25 EHSCP Savings Programme:
Savings programme 2024-25 – cumulative IIA – Edinburgh Health & Social Care Partnership |
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Other (please specify) | |||||||||||||||||||||||||||||
Additional evidence required |
Equality, Health and Wellbeing and Human Rights and Children’s Rights | Affected populations |
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Positive
A positive impact is that the equipment service will be able to help more people as resources are being used more effectively to assist the most vulnerable. |
Older people
Disabled people |
Negative
Some older people may be impacted if they are less likely to use online retailers with delivery to their door. This is particularly where they don’t have family or friends who support them. The streamlining of the equipment list also restricts choice although new users will not know what could have been available before the change. There is a risk that due to a restricted income or other reason that the person does not purchase the equipment leading to increasing dependency and more extensive care needs. There is a risk that older people are less confident using the internet to self-purchase items. It is also possible that a referrer may over prescribe a more complex or expensive item rather if a simpler item is not available on core stock list. This change may affect those transitioning to adult services in the sense that there may be different or reduced choice. 60% of users are female and therefore any impact is likely to greater for females Disabled people is the largest group that will be affected other than older people. Same comments apply to this group as for Older People related to retailers, choice and use of resources. People will a long term condition or disability may find they are not able to get an exact replacement for an existing piece of equipment. Technology access may be a barrier or a mitigation depending on individual and access to Wi-Fi or digital devices. For example, access to language translations. Those within the most deprived SIMD quartile make up 20% of service user. This group will possibly see greater impact as they may be less able to self-purchase alternatives. Disproportionate impact if multiple care responsibilities This change reduces choice especially if they have mobility issues and can’t access shops, online purchase/delivery still available. Higher delivery costs are not likely within Lothian. There is a possible delivery time delay. Internal staff EHSCP/NHS: Likely challenging conversations will increase as difficult decisions need to be made. Potential for increased levels of complaints There could be a per above perceived discrimination against disabled people due to lack of access or less access to equipment. Mitigations
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Older people
Young people Disabled people Minority ethnic people Those vulnerable to falling into poverty Carers Geographical communities Staff |
Environment and Sustainability including climate change emissions and impacts | Affected populations |
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Positive
Items chosen which are more readily recyclable. Possible reduction in waste. Focus on refurbishing and increasing recycling rates to reduce waste. |
All |
Negative |
Economic | Affected populations |
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Positive
Possible positive impact on business supplying items direct to consumers. |
All |
Negative
Possible impact on commercial equipment suppliers that are receiving less business from CEC |
All |
Eligibility for equipment provision will be communicated by professionals involved in the care and assessment of individuals, this will take into account the individual needs of the service users and families.
If yes, it is likely that a Strategic Environmental Assessment (SEA) will be required and the impacts identified in the IIA should be included in this. See section 2.10 in the Guidance for further information.
No significant environmental impacts.
If further evidence is required, please note how it will be gathered. If appropriate, mark this report as interim and submit updated final report once further evidence has been gathered.
No additional evidence required.
Specific actions (as a result of the IIA which may include financial implications, mitigating actions and risks of cumulative impacts) | Who will take them forward (name and job title) | Deadline for progressing | Review date |
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Review IIA on quarterly basis | H Mackie | February 2025 | |
Consider impact of cumulative savings | R Virgo | March 2025 |
Individuals accessing equipment are subject to an assessment of need by a professional who will take into account the holistic needs of a person.
Request for non-core stock items of equipment can be made by professionals through the EHSCP Equipment Panel which will consider the assessment, the equipment requested and any alternatives.
Name: Heather Mackie
Date: 29/01/2025
Date: 29/01/2025