Telephone and video conferencing

What is it?
Skype for Business helps frontline staff to contact people via their own personal Skype address.

Who can use Skype for Business?
Anyone who uses a Council computer, laptop or mobile device.

Note: You should use MS Teams if you have an NHS Lothian computer.

What can Skype be used for?

  • can be used to connect with peers and people in their homes
  • preventive work via observation and support post discharge
  • examples: 1:1 exercise, functional ability, observation of fluid intake, equipment check

How do I get set up?
Skype for Business is available to all staff using a Council computer, laptop or mobile device. There is a protocol available for use with people at home.

How do I get support?