Photograph of Chief Officer Judith Proctor

Dear colleagues

In these extraordinarily challenging times, my heartfelt thanks go to each and every one of you for your continued hard work, dedication, and professionalism.

Over the Easter public holidays, we’re doing our best to make sure as many of you as possible can take a well-deserved break, while still providing vital services for the people we support.

For those of us who are able to take time off over Easter, I hope you have a good break. If you’re one of the many people working over Easter to support the people who need our help most, extra special thanks go to you.

I can’t tell you how much I and my colleagues on the executive management team appreciate everyone’s hard work. It’s clear that the general public really appreciates all that we’re doing too, and the public outpouring of thanks has been a huge comfort.

To keep us positive during these challenging times, I’d like to share with you some heart warming feedback we received from colleagues. These came from the ATEC24 team for their equipment supplies and sheltered housing support.

We received this note from one of the people who refer people to ATEC24 for equipment to help get the right care at home:

“I just wanted to say a big hats off to you and thank you for organising the super rapid delivery of the hoist and slings to Mr M this afternoon.   It’s amazing that you guys got there so quickly, and it now means the carers can help him with toileting at the teatime visit rather than him waiting until tuck. Thank you so much again, you guys are fab.”

And this feedback from one of our colleagues who supports people in sheltered housing with daily wellbeing calls:

“Just a short note to say each day I have called people on sheltered schemes they have been keen to show thanks and praise to our department. It’s been extremely satisfying to be thanked as often as I have been. To think we are doing a welfare/wellbeing check and yet these older people (one of whom is approaching 96 years old and another who just turned 100 years old) amongst them are more concerned for our staff members and impressed with how we are coping. The amount of praise and genuine thank yous today in particular is really what makes a dull day brighter. One gentleman today from Oxgangs wished to extend thanks to ATEC24 for their assistance yesterday.”

A good break to everyone that can take one and, for those of us who can’t, please take comfort in the knowledge that your dedication and professionalism is truly appreciated now more than ever.

Please remember to take care of yourself and each other.

Best wishes,

Judith Proctor