Thank you to colleagues
Firstly, I’d like to take the opportunity to say you how proud I am of the way the Partnership workforce is pulling together to support each other and the people we serve.
You and your teams are at the forefront of our care and support to our most vulnerable fellow citizens and I know that you are doing your utmost to care for and keep them safe in these challenging times. I know that many of the people that you support and care for will be anxious and that you will be dealing with that, over and above your normal work.
I’m conscious you will also be thinking of your own family’s health and wellbeing, and dealing with work colleagues being off, self-isolating or having to work at home because of their own underlying health issues.
During all of this time you have maintained your professionalism and kept these vital services in our communities going. I want to thank each and every one of you for what you are doing to ensure we care for our Edinburgh residents with the dignity and respect they deserve, even as we face some of the most challenging times in our careers.
The executive management team is doing all it can to support all our services across the city and we are working hard to try and ensure you have what you need to maintain valuable care for people.
Our focus is on working on our plans, with partners, to ensure the safety and wellbeing of our people and the people we support. Each area has looked at how we can continue to support Edinburgh’s people and what we need to do to protect them from the spread of the virus. We’ve already made the very difficult decision to close day centres and day hospitals and in our care homes we are practicing physical isolation for our residents. There will likely be some other changes to our services and we will do our best to communicate them as clearly and as quickly as we can.
We continue to do our utmost to care for those with the most critical needs in care homes and in the community within the available guidance from the government.
My sincere thanks to each of you for all your ongoing hard work and dedication over the past couple of weeks and for your ongoing professionalism in the weeks ahead.
Judith Proctor, Chief Officer
Want to know more about COVID-19?
Web: If you are a Council employee, you can also find information at www.edinburgh.gov.uk/staff
NHS Inform: You can find the latest general information on the NHS Inform website.
Health Protection Scotland: If you have questions about coronavirus (COVID-19), please visit the Health Protection Scotland website.
Support for your wellbeing
These are unusual times and it’s natural that you might feel a bit worried or anxious. No matter which of our partner organisations you are employed by, there’s a full range of support open to you.
For colleagues employed by NHS Lothian
You can find information on wellbeing support and advice on the NHS Lothian intranet.
There you’ll find information on various support lines:
Help 4 U helpline: is run by the Rivers Centre in Edinburgh and staffed by senior clinicians, backed by specialist link workers. On phoning the helpline staff will have prompt access to a senior clinician who has expertise in psychological first aid. For details check the NHS Lothian intranet.
Staff Listening Service: This confidential service offers a place to explore your thoughts and feelings in a non-judgemental and safe environment. A member of the Spiritual Care team can signpost you to specialist services. No appointment necessary
Phone: 07888 998084 – 9am-9pm, 7 days a week.
Speak Up: If you have a concern you wish to discuss, please email the confidential mailbox and you will be able to share your concerns with an advocate or ambassador in confidence. This is a call-back service, there is no waiting list, or need to make an appointment.
For colleagues employed by the City of Edinburgh Council
The employee assistance programme offers 24/7 services, including telephone and online support and advice. You can find details on the website www.pamassist.co.uk and access the online support. You can find the user id and password on the Orb.
For health and social care staff, and carers
There’s a new national digital wellbeing service that has a range of self‑care and wellbeing resources. You’ll find the hub at www.promis.scot
If you don’t have access to the intranet, you can email the communications team for help.