We provide social care services for a wide range of individuals. Many of these services are provided free of charge, however in some cases we ask individuals to pay a contribution towards the cost of those services.
When setting charges, we consider the following as part of any financial assessment
We will charge for non-residential services in two different ways, either a flat rate or means-tested. Some services are charged at a flat rate meaning all individuals pays the same amount for the services. The flat rate charge will include services like:
Some charges are means-tested, which means the amount you pay will depend on:
Means-tested services include:
If individuals have savings over a certain amount, they will have to pay the full charge for the services they receive. If a service charge is means-tested, you will be sent a financial assessment form which you will need to complete, telling us:
You also need to provide paperwork to support the information that you have given. For example, we will need to see copies of current bank statement, and / or savings accounts.
The sooner we get this information, the quicker we can work out how much you will have to pay.
Once we have identified what costs you will have to pay, we will send you a letter explaining how much you will have to pay each week. We will base your invoice on the amount you have to pay each week and we will normally invoice you every four weeks.
Means-tested charges are reviewed each year to check they remain accurate. You should let us know about any significant changes in your income or savings during the year.