Connecting With Us

The Edinburgh Health and Social Care Partnership is made up of colleagues from the City of Edinburgh Council, NHS Lothian as well as colleagues from the third and voluntary sector. Together, we plan and deliver all community health and social care services for adults and older people, along with supporting homelessness, mental health, and disability services.

If you need further support and would like more information on any of our services, you can search individual services on our website on our ‘find a service’ section. Alternatively, scroll down the page to find out how to contact us.

Services in your community

Social Care Direct

Contact Social Care Direct team if you need help and support to live independently at home, if you are living with a disability, learning disability, addiction or trying to manage a long-term condition. The Social Care Direct team will put you in touch with the right team that can help you.

  • 0131 200 2324

Assistive Technology Enabled Care 24 (ATEC24)

Assistive Technology Enabled Care 24 (ATEC24) brings together services that use technology to help people live safely in their homes as long as possible.

ATEC24 is made up of:

  • Community Alarm and Telecare Service
  • Community Equipment Service
  • Bathroom Equipment Assessment Team
  • Sheltered Housing Support Service
  • Communities and Families Occupational Therapy Team.

For general enquiries contact:

  • 0131 200 2324

For Community Alarm and Telecare Services contact:

  • 0131 469 5981

For digital upgrades in Edinburgh contact:

  • www.edinburghhsc.scot/digital-upgrades

  • 0131 469 3862

Support for carers

If you have a caring role, you may be able to access additional support. Find out more.

Crisis services

Always dial 999 if the crisis is life threatening.

If someone needs urgent social care or needs protection, visit the City of Edinburgh Council crisis contact page.

If someone needs urgent health care that isn’t life threatening, visit NHS Lothian emergency contact page to find out how to contact NHS24, general practitioners, community pharmacies, dental treatment, mental health and sexual health.

Service for hard of hearing and deafened people

You can contact us via Relay UK by dialing 18001 + the required telephone number free of charge. Standard network rates for your phone provider may apply. Please check with your provider. More information about Relay UK.

Service for Deaf people

To use British Sign Language interpreting service free of charge to contact us, log on via ContactSCOTLAND-BSL or use their app.

You can use the British Deaf Association helpline for information about the City of Edinburgh Council and NHS services, watch the video.

Visit Visibility Scotland for their hearing loss support directory.

Support for people with sight loss

Visit Visibility Scotland for their sight loss support directory.

Interpretation and translation

If you need information in another language please contact our Interpretation and Translation Service.

Freedom of information (FOI)

For freedom of information, please visit the City of Edinburgh Council website.

Media enquiries

For all media enquiries, please contact EHSCP.communications@edinburgh.gov.uk